TravelSwitch Privacy Policy

Last updated: August 15, 2025

This Privacy Policy explains how TravelSwitch ("TravelSwitch," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit or interact with https://travelswitch.com/ (the "Site") and any beta, preview, sandbox, or early-access features made available through the Site (collectively, the "Services"). It also describes your privacy rights and how you can exercise them.

If you are using TravelSwitch software on behalf of a travel agency, tour operator, TMC, or another business customer (a "Customer"), please note that in many cases we process traveler data as aprocessor/service provider on behalf of that Customer. When we act as a processor, the Customer's privacy notice governs, and you should direct privacy questions to that Customer. This Policy primarily covers the data for which TravelSwitch acts as a controller (e.g., data gathered on the Site, account administration, and our own marketing, analytics, and security activities).

1) Who We Are and How to Contact Us

2) Scope

This Policy applies to personal information collected:

• When you access or use the Site;
• When you request a demo, sign up for updates, or communicate with us;
• When you participate in surveys, beta programs, events, or promotions we host;
• Via cookies, SDKs, and similar technologies on the Site.

It does not apply to third-party websites, booking engines, or platforms we do not control, even if linked from the Site. Please review their privacy notices.

3) Information We Collect

a) Information you provide directly

• Account & profile data: name, email, phone, company, job title/role, password, preferences.
• Business contact data: agency details, billing contact, VAT/Tax ID, contract documentation.
• Communications: inquiries, support requests, call notes, and email/chat correspondence.
• Beta/feedback submissions: bug reports, feature requests, satisfaction scores, and survey responses.

4) How We Use Your Information

We use personal information to provide and operate the Services, customer administration, security & fraud prevention, product research & development, support & communications, and marketing & analytics.

5) Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please contact us at privacy@travelswitch.com.